Welcome to the Children’s Activity Center (CAC)

 

CHILDCARE

  • The Children’s Activity Center, CAC, is offered for children 3 months through 13 years, who are active dependents on their parent’s membership. The parent must remain inside HealthTrack during the reservation.
  • Our Friendly Caregivers will interact and lead age-appropriate activities. For the safety of each child, Children’s Activity Center team members are First Aid, CPR, and AED certified and we follow the recommended guidelines for safe child ratios set by DCFS for each age group.

RESERVATIONS ON THE HT APP

  • Reservations can only be made on the HT App
  • Log-in to the HT App and click Bookings
  • Children active on the membership will be visible for reservations
  • Only active children of active members can use the CAC
  • Reservations can be made 1 week (7 days) in advance
  • Reservations at the CAC have a maximum of two hours
  • Permanent reservations are not available
  • Up to two visits per child/day*
    *Once in the morning and once at night on days when evening hours are offered

CANCELATION POLICY

  • Cancelations are made online on the HT App
  • Cancelations must be made more than 2 hours prior to a reservation
  • Cancelations made within 2 hours of the reservation will incur a $12 “late cancelation” charge per child
  • Failure to cancel will result in a $15 “no show” charge per child
  • To cancel within 2 hours of your reservation, please e-mail the childcare at [email protected] or call 630-446-4013

DROP OFF

  • Have your HT membership ID available for check-in
  • Sign-in is also required; stating your location, activity and if your child has any special requirements
  • New members will complete a registration and allergy form on the first visit
  • Face masks are optional
  • All children’s hands will be washed after entering the CAC play area

ENTRY DENIED IF

  • No child will be permitted in the CAC if any of the following conditions exist: runny nose, deep cough, diarrhea, rash, elevated temperature, red eyes or discharge
  • Child must be free of symptoms and without medication for 24 hours before returning
  • A physician’s note may be required for any conditions or allergies being treated and declared harmless or non-contagious

DURING YOUR VISIT

  • Parent/Guardian must remain in the building
  • Parent/Guardian will be paged or located to change diapers. If clothes are soiled, a clean set of clothes must be put on before the child can return to the CAC
  • Shoes are required at all times
  • Please label all belongings; bags, outerwear, water bottles, and clip-on pacifiers with your child’s name before visiting
  • Our team members will do our best to work with any child. However, we reserve the right to refuse any child who is unable to function within the CAC guidelines

SIGN-OUT

  • Have your HT membership ID available for sign-out
  • The parent/guardian that dropped off the child must pick-up the child